
 
 
Frequently Asked Questions
Everything you need to know about our shipping, care, and returns.
Orders are processed within 1–2 business days. Standard delivery takes between 3 to 8 business days depending on your location. Once your order is dispatched, you will receive an automated email containing your tracking link to follow your parcel in real time.
We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and returned in their original packaging with all original tags attached. To request an exchange or return, simply email us at luccini.outlet.info@gmail.com with your order number.
To preserve the color, texture, and fit of your garments, we recommend machine washing on a delicate cold cycle (max 30°C) with mild detergent. Always wash inside out and lay flat to dry. Avoid tumble drying and bleach to prolong the lifespan of the fabrics.
We prioritize high-grade, breathable, and durable fabrics selected for maximum comfort and longevity. Our production partners adhere to strict labor standards and ethical manufacturing practices, ensuring every piece is built to last while minimizing environmental impact.
We process orders rapidly to ensure fast delivery. If you need to modify your shipping address or cancel an item, please contact us immediately. Once an order has entered processing or dispatch at our warehouse, modifications can no longer be guaranteed.
 
 
Contact Us
Have a question or need assistance with your order? Our team is here to help.
Business Hours
Monday – Friday
09:00 AM – 06:00 PM (CET)
Headquarters
Sanremo (IM), Italy
Via Galileo Galilei 87, 18038Size Guide
All our items follow a standard Regular Fit. Use the table below to find your ideal size.
Unit:
| Size | Chest | Shoulder | Length | Sleeve |
|---|---|---|---|---|
| S | 88 - 94 | 44 | 68 | 62 |
| M | 95 - 101 | 46 | 70 | 63 |
| L | 102 - 108 | 48 | 72 | 64 |
| XL | 109 - 116 | 50 | 74 | 65 |
| XXL | 117 - 124 | 52 | 76 | 66 |
| Size | Waist | Hips | Inseam | Outseam |
|---|---|---|---|---|
| S (30) | 76 - 80 | 92 - 96 | 78 | 102 |
| M (32) | 81 - 85 | 97 - 101 | 79 | 104 |
| L (34) | 86 - 90 | 102 - 106 | 80 | 106 |
| XL (36) | 91 - 96 | 107 - 112 | 81 | 108 |
| XXL (38) | 97 - 102 | 113 - 118 | 82 | 110 |
How to Measure
Chest: Measure around the fullest part of your chest, keeping the tape horizontal.
Waist: Measure around your natural waistline, keeping the tape comfortably loose.
Hips: Measure around the fullest part of your hips and seat.